Customer Portals

Build an individual relationship with every customer

It’s time to truly customize your customer experience. With dotCMS, you can build a custom portal that answers questions, serves up content, collects data, and engages your audience.

Driving customer experiences

It goes way beyond the acquisition phase of the customer journey. dotCMS is extending awesome digital experiences with hyper-personalized customer portals that allow your customers to engage with your brand in a meaningful way by enhancing their digital touch-points with self-service tooling and relevant content.

Customer Life Cycle

Driving customer experiences


A digital experience platform never comes out of a single box. Making seamless API-first integrations with your front-end and back-end applications will enrich the customer experience and drive business outcomes. Integrate your tools of choice with dotCMS in no time.

Single Sign On

dotCMS makes Single Sign On simple by integrating smoothly with SAML, Oauth, and AD-based SSO vendors. With our Authentication Support, dotCMS is here to help your team with the initial configuration, ongoing maintenance and support of your SSO integration.

Workflow & Permissions

dotCMS supports all content governance models and offers a flexible NoCode workflow engine to build as many custom workflows as you see fit with both dedicated content types and shared workflows.


Exposing the content and tooling relevant to your customers will drive customer experiences while keeping them connected with relevant engagement.


Powered by ElasticSearch, dotCMS offers high-performing content search for editors as well as site search for your customer portal ending information silos.


dotCMS supports any enrollment-type engagement with flexible API-based web forms through the NoCode Form Builder.

dotCMS Cloud Report

Authenticated CX

Trusted, Continuous & Connected Customer Experiences

When it comes to customer experiences, top enterprises know it doesn’t stop with the acquisition of new customers. This is why modern Content Management Systems, like dotCMS, help enterprises build & manage customer experiences for both external and internal customers, beyond just the acquisition phase.

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Related Resources

Product Brief

Authenticated Customer Experience


Voice of the Customer: 6 Common Mistakes To Avoid

Case Study

How a Century-Old Burger Brand Serves Up Cutting-Edge Customer Experiences